Question 1

Which platforms are supported?

Accepted Answer

macOS, Windows, iOS, Android, and Linux; VLESS URIs and app configs are provided for all platforms. Our VPN solution works seamlessly across desktop and mobile devices with native client support.

Question 2

What is VLESS protocol and how does it differ from other VPN protocols?

Accepted Answer

VLESS is a lightweight VPN protocol that offers better performance and lower overhead compared to traditional protocols like VMess, Shadowsocks, or OpenVPN. It provides enhanced security with TLS 1.3 encryption while maintaining faster connection speeds and lower latency.

Question 3

Do you support Reality/TLS?

Accepted Answer

Yes. TLS 1.3 with SNI, and reality-ready endpoints are available where allowed. Our implementation supports advanced obfuscation techniques to bypass network restrictions while maintaining strong security.

Question 4

What encryption algorithms do you use?

Accepted Answer

We use military-grade encryption including AES-256 and ChaCha20 algorithms with perfect forward secrecy. All traffic is encrypted end-to-end, ensuring your data remains private and secure from interception.

Question 5

What about logs?

Accepted Answer

No traffic content logs are stored; optional session metadata with retention controls is available for operational purposes. Our strict no-logs policy ensures your browsing activity and data remain private.

Question 6

How do we monitor performance?

Accepted Answer

Comprehensive monitoring with latency/loss/jitter dashboards, real-time alerts, and optional webhook integrations. IT teams get full visibility into VPN performance, uptime, and connection quality.

Question 7

Can we use our IdP?

Accepted Answer

MFA and SSO/SAML are supported for onboarding and revocation. Integrate with your existing identity providers like Okta, Azure AD, or Google Workspace for seamless user management.

Question 8

What VPN clients are compatible?

Accepted Answer

We support Happ Proxy Utility and v2RayTun clients across all platforms. These clients provide clean interfaces with one-click import functionality for VLESS configurations.

Question 9

Is this suitable for enterprise use?

Accepted Answer

Yes, our VPN solution is designed for enterprise deployment with features like policy control, audit compliance (ISO 27001, GDPR), dedicated gateways, and comprehensive monitoring tools suitable for business environments.

Question 10

How does split tunneling work?

Accepted Answer

Split tunneling allows you to route only specific traffic through the VPN while other traffic goes directly to the internet. This optimizes performance and gives you fine-grained control over which applications or domains use the secure connection.

Question 11

What happens if the VPN connection drops?

Accepted Answer

Our kill switch feature immediately blocks all internet traffic if the VPN connection drops unexpectedly, preventing data leaks and ensuring your privacy is maintained even during connection interruptions.

Question 12

How do I get started?

Accepted Answer

Simply click the 'Send request' button, provide your work email, and we'll send you VLESS configurations, TLS endpoints, and detailed setup instructions. The onboarding process is streamlined for quick deployment.

Internet Security VPN

Built for resilient VPN

Quick VLESS setup

Transparent pricing

VLESS VPN

Answers for security teams