Privacy Policy

Scope

This policy applies to website visitors, leads, and customers who request or use Internet Security VPN from Green Studio.

Data categories we process

• Contact data: email and communication history.
• Account and onboarding data: requested setup details, device labels, and support notes.
• Operational metadata (minimal): timestamps, connection status, and diagnostics needed for support and abuse prevention.
• Billing data: payment identifiers and transaction metadata from payment providers when billing is enabled.
• Service quality telemetry: aggregated uptime, latency, and packet-loss metrics.

What we do not process as logs

We do not store VPN traffic content, browsing history, visited domains, or DNS query content as part of routine operations.

Purposes and lawful basis

• Provide and secure the service (contract performance and legitimate interest).
• Support customers, resolve incidents, and prevent abuse (legitimate interest).
• Process billing and accounting records (legal obligation and contract performance).
• Send service updates and operational notices (legitimate interest).

Sharing and processors

We use infrastructure and operational vendors for hosting, monitoring, communications, and billing. These parties act as processors under contractual controls. We do not sell personal data and do not share data with advertising networks.

Retention

• Operational metadata is retained for the shortest period required to operate the service and investigate incidents.
• Support records are retained while relevant to active service management.
• Billing records are retained for statutory accounting and tax obligations.

Security controls

• TLS 1.3 transport and encrypted channels for configuration and communication.
• Least-privilege access, role-based controls, and credential hygiene.
• Monitoring, alerting, and regular operational hardening.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to processing where applicable by law. To submit a request, contact contact@greenstudio.codes.

Policy updates

We may update this policy to reflect legal, technical, or operational changes. Material updates are published on this page with a revised effective date.